How custom keepsakes are made

Select your options

Choose your product and preferred options. Available options vary by product.

Provide clear reference photos of the people or pets to be featured.

You can upload multiple photos from different angles — the more we see, the more lifelike the result.

Your photos are kept private and accessed only by the team working on your order.

We’ll email you a complimentary preview for review and approval, with adjustments included during the review process.

For 3D figurines, the preview shows your digital model. For clay figurines, it shows the actual piece at the review stage.

Following your approval, we’ll complete any remaining production steps and conduct a quality check.

Each keepsake arrives in a gift box, ready to give.